BSB Website Policy

BSB Engineering Services Limited (hereafter BSB) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Order Forms
Our website uses an order form for customers to request information, products and services. In order to receive information or order BSB products and services through our website, website users should provide BSB with their name, telephone and email address. Users may also be asked to provide optional information that BSB uses to better understand its customers and their needs. While you can not order BSB goods and services by using the application form on our website at present you can use the contact form to contact our sales office for details of our products and services. You will receive an email from our offices confirming your request, and then BSB will call you to make all the necessary arrangements. Your personal contact information is not then passed to any third party.

What are cookies?
Cookies are very small text files that are stored on your computer when you visit some websites.
We use a combination of session cookies and persistent cookies in order to track how you use and experience our website, build anonymous statistical data about how our website is performing, and to power the personalisation of website content to you.
You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Access to your personal information
You have the right to view, amend, or delete the personal information that we hold about you. To request access please email customerservices@bsb-dampers.co.uk We will provide the information free of charge and within one month, except in the event that the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportionate administration fee or refuse.

Rectification of personal information
If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or complete it at any time.

Your right of erasure, or to be forgotten
You may request the deletion of any email we hold on you at any time.
Be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way.
To request deletion of your personal information, contact customerservices@bsb-dampers.co.uk using the email address we hold for you or otherwise proving your identity.

IP Addresses
We use your IP address to help diagnose problems with our server and to administer our website. Your IP Address is not linked to any personally identifiable information, e.g., name and telephone number.

Surveys
On occasion we will ask visitors to our website to fill out surveys. These surveys will help us better understand to how to serve our customers and how well our website is working. The questions on the survey will include your name, address and telephone number. You can fill out the survey without giving us your contact information.

Personal Information Disclosure
It is BSB's policy to share customer contact information with any of BSB's agents or contractors for the purpose of performing the services or delivering the products customers order from BSB. The agent or contractor BSB uses to perform the services or deliver the products you order form BSB may contact you again concerning future purchases of goods and services. BSB may share personal information with carefully selected companies to offer products and services to you.
BSB will disclose personally identifiable information pursuant to judicial or other government subpoenas, warrants or orders.
BSB collects personal information from persons seeking information on employment opportunities. Such persons must provide their name, address, telephone and fax numbers and email address. BSB also asks for further personal information that is optional. You will not be penalised for not providing any of the optional information, but we cannot send you all information if you don't provide all of the required information.

Links
This website contains links to other websites. Please be aware that BSB is not responsible for the content or privacy practices of such websites. We encourage our users to be aware when they leave our website and to read the privacy statement of each website they visit. This Privacy Policy only applies to information collected on this website.

Security
This website has no security measures in place to protect against the loss, misuse and alteration of information sent to us via the website.

Changes To Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Your continued use of any portion of the website following notification or posting of such changes will constitute your acceptance of these changes.
If we decide to change our Privacy Policy, we will post a notice declaring such changes on our Homepage so our users are always notified of our policy.

Insolvency
In the unlikely event that BSB becomes insolvent and seeks protection under the Bankruptcy laws, or should BSB choose to be sold to or merge with a third party, BSB may share your personal and non-personal information with the third party that purchases the URL "www.bsb-dampers.co.uk" (or any other associated domain names) or the assets of BSB and will endeavour to make such transfer subject to this Privacy Policy, as it may be amended from time to time.

Acceptance of Privacy Policy
By using the website and its services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy Policy, your only choice is to discontinue use of the website.

Contacting the Website
If you have any questions about our website or our privacy policy, please contact BSB Customer Service by e-mail at customerservices@bsb-dampers.co.uk or regular mail at BSB Engineering Services Limited, Unit 56, Mill Way, Trinity Trading Estate, Sittingbourne, Kent ME10 2PD, or you can call us at 01795 422609.